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This account cannot send notifications

Error code account_banned
Sending a ping

This account cannot send notifications

account_banned

The signed-in account is restricted from sending attn notifications right now.

HTTP 403·Sending a ping

What it means

What happened

The signed-in account is restricted from sending attn notifications right now.

Why

Why it might have happened

  • The account may have been restricted because of abuse, safety, or policy issues.
  • The restriction can block sending while still allowing you to view docs or account pages.
Next steps

What you can try

  1. Do not try to work around the restriction.
  2. Review what the integration was trying to send.
  3. Contact support if you believe the restriction is a mistake.
Related
Still stuck?

Get help

If the error keeps happening, contact support and include account_banned plus what you were trying to do on attn.ca.

Contact and feedback options