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Browser push subscription was not accepted

Error code invalid_subscription
Destinations & pairing

Browser push subscription was not accepted

invalid_subscription

The browser did not send a usable Web Push subscription to attn.

HTTP 400·Destinations & pairing

What it means

What happened

The browser did not send a usable Web Push subscription to attn.

Why

Why it might have happened

  • Notifications may be blocked for this site.
  • The browser or device may not support Web Push for this kind of page.
  • The subscription endpoint or keys were missing or malformed.
Next steps

What you can try

  1. Allow notifications for attn.ca and try Enable browser notifications again.
  2. On iPhone or iPad, add attn.ca to your Home Screen before enabling Web Push.
  3. Refresh the dashboard and retry from the browser you want to receive alerts on.
Related
Still stuck?

Get help

If the error keeps happening, contact support and include invalid_subscription plus what you were trying to do on attn.ca.

Contact and feedback options