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Out of SMS credit

Error code insufficient_credit
SMS & credit

Out of SMS credit

insufficient_credit

An SMS notification could not be sent because your account has no SMS credit left. Other channels still deliver.

HTTP 402·SMS & credit

What it means

What happened

An SMS notification could not be sent because your account has no SMS credit left. Other channels still deliver.

Why

Why it might have happened

  • SMS is in preview and runs on credit granted by the operator.
  • Your granted segments have all been used.
  • A long message can cost several segments.
Next steps

What you can try

  1. Ask the operator for more preview SMS credit.
  2. Keep SMS messages short — each 160 GSM / 70 Unicode characters is one segment.
  3. Telegram and browser push are unaffected and still deliver.
Related
Still stuck?

Get help

If the error keeps happening, contact support and include insufficient_credit plus what you were trying to do on attn.ca.

Contact and feedback options